i-Phone-u.co.uk

We are a recently formed london removals company that came to life when few friends picked up an idea and decided to form a partnership two years ago.
As we moved home various times and enjoyed it, we decided to make it our own business.

Moving House…
 
Moving home is probably the most stressful time in your life.

Moving your home could be one of the most stressful events in your life but with some careful planning and help from our team it could turn out to be an easy operation and a great beginning to that new chapter in your life.

Before the removal van arrive, make sure you know what the men are contracted to do and what is expected from you.

Here are the main guidelines to follow:

Animals:

Pets or livestock are not permitted to travel in our vehicles.

Plants:

Please let us know in advance if you have any outdoor plants to move.
Make sure they’re placed in waterproof bags.

Climbing Frames, Garden Furniture:

These would normally be transported disassembled. If you need help with this, please arrange with our surveyor.

Self Assembly Furniture:

If your furniture is of the self assembly type, we recommend dismantling units before the move.
Particularly furniture made of wood substitutes with weak joints doesn’t travel well assembled.

Refrigerators, Washing Machines:

Disconnect from water supply and electric, secure loose items inside refrigerator

Glass and Delicate Objects:

Wrap items individually in bubble wrap or paper,remember to pack plates vertically not layered flat.
We can help you pack although we appreciate most of our clients prefer to do it themselves.
Our skilled packers will professionally pack your delicate objects, books, utensils and linen.
We can also supply you with packing materials. Boxes, bubble wrap, tape.

On the delivery day please make sure there’s someone to meet us at the destination point.
If no-one’s there and the reasonable waiting time expires your belongings will be transported to our storage units and re-delivery charge will apply.

Customer satisfaction is of a great importance for our company.
We are very proud of the reputation that we have built up within our clientele.

We know it for a fact as we collect a feedback.

In order to monitor customer satisfaction we ask every customer to complete a quality questionnaire after we have carried out their move.